Groupe Ludendo
Groupe Ludendo
Logistics Centre Acquires Flexibility to Respond to Demand Changes with WORKABOUT PRO Speech
The specialized toy store La Grande Récré (Groupe Ludendo) has over 150 locations across Europe, with stores in France, Belgium, Spain, Switzerland and Morocco. Like many firms in the toy market, Groupe Ludendo must be prepared to meet rapid changes in demand.
The Challenge:
- Groupe Ludendo experiences dramatic demand changes, and as a result, cannot accurately forecast its required staff for future time periods
- Multiple functions at the logistics centre resulted in the need for a solution that operates equally well in the “classic” data capture and read mode (RFID reading, barcode scanning, keyboard, WiFi, Bluetooth, etc.) and in “no screen or keyboard” mode, i.e. through speech recognition
- Groupe Ludendo needed a solution that could handle multiple functions as well as keep operations fast and efficient in both high and low peaks of demand
The Solution:
- Groupe Ludendo equipped its workers with Psion Teklogix’ WORKABOUT PRO handheld terminal
- The versatile WORKABOUT PRO configuration included:
- Speech recognition software, electronic sound card, and end cap with built-in connector for headset
- RFID reader
- Built-in keyboard and barcode scanner
- The WORKABOUT PRO allows workers to switch between speech mode when workload is high or for intensive preparation and keyboard capture and barcode scanning for stocktaking, receipt, or shipping
The Benefits:
- Improved ability to meet expectations during high demand peaks
- Increased efficiency and decreased costs due to ability to optimize and reduce the number of terminals in centres
- User-friendliness of WORKABOUT PRO makes training simple – extremely valuable for Groupe Ludendo since it realizes constant changes in staff requirements
- Ability to homogenize and interchange fleet of equipment
